CHI 2006: Phases of Use: A Means to Identify Factors that Influence Product Utilization

Posted Monday May 15, 2006, 10:35 pm, Over one day old

At Océ we know how to design for use (fit to the task, make it easy to learn and efficient to use)... but this does not guarantee product success. Sometimes the product is not installed correctly, does not fit with how people work, etc. How do we design, not for use, but for experience?

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