Tectonic Plates Shifting

Posted Tuesday July 1, 2008, 7:04 am, Over one day old

8) Companies are embracing the open dialogue model, but slowly and carefully?At the vanguard is Starbucks? with www.MyStarbucksidea.com (disclosure: Edelman client), where customers can make suggestions and get an update on the companies response and action to their ideas.

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