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Posted Wednesday June 11, 2008, 12:33 am, Over one day old
When you know what you want, you can go get it and the experience is largely good.
How do customers explore your product, engage with it, and share that experience with others.
They want you to stop just talking to them and begin a conversation.
Customers don't really want to go see you.
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The following posts link to Web 2.0 and Ecommerce: David Friedman:
Posted Monday June 16, 2008, 11:39 am, Over one day old
"to get ideas ? in other words, apply a little web 2.0-style collaboration to learn. That?s how Dave wrote the presentation you see on this blog post. Meantime, check out these reactions in the blogosphere: Tim Parry, Multichannel Merchant Phil Windley?s Technometria I welcome your feedback, too. "
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